You do not need to register an account to make purchases; you may simply checkout as a guest. Registering an account with us, however, allows you to make future purchases with convenience and you will have access to your order history and status.
We accept payment by debit/credit card (Mastercard or Visa) and American Express via our payment gateway.
We are afraid that no amendments and cancellation can be made once your order has been confirmed. Please note that all goods sold are non-refundable but may be exchanged within 14 days with the order number as proof of purchase.
We are sorry to hear that your order is cancelled. If your order has been cancelled, it will be for the following reasons;
The samples are available at Nexus International School (Singapore).
Unfortunately, we are unable to do this at the moment.
If we fail to reach you on the first attempt, a re-delivery will be attempted at no additional cost.
Self-collection is available at 55 Ubi Avenue 1 #07-09 Singapore 408935.
Operation Hours
Monday to Friday from 2:00 to 6:00pm
*The goods will be ready for collection after 3 working days from the order date.
Monday – Saturday, 9am – 10pm.
Yes, you will be notified via SMS when the parcel is out for delivery.
We apologise if you’ve received a defective or incorrect item. We want to sort out any issues with defective or incorrect items immediately.
Please email us at order@mynexusuniforms.com with:
We will be in touch with you within 2-3 working days to resolve the issue for you as quickly as we can.
We apologise if we’ve missed an item. We want to sort out any issues with your missing items immediately.
Please email us at order@mynexusuniforms.com with:
We will be in touch with you within 2-3 working days to resolve the issue for you as quickly as we can.
Goods can be exchanged provided they are in new and original condition, i.e. not washed and/or worn, not altered, not ironed and in original packaging. However, items sold are non-refundable.
Home Delivery by Courier Service: $8
Self-collection: Free
Self-collection address: 55 Ubi Avenue 1 #07-09 Singapore 408935
Please allow +/-5% measurement deviation. If the apparels that you have purchased falls outside this range, please contact us at order@mynexusuniforms.com.
Please refer to the care label attached to the apparels.
We aim to respond to your query within 2-3 working days. However, do expect some delays during our peak period between October to February.